Fix Readme
Abstract
On 26 September 2023, IBM released IBM Maximo IT version 8.1 which is an add-on to the Manage application in Maximo Application Suite.
Content
Maximo IT is an add-on to the Manage application in the Maximo Application Suite. Earlier known as the IBM Control Desk, Maximo IT is an integrated service management solution that helps you manage a comprehensive range of IT processes, services, and assets for multiple customers.
With Maximo IT, you get the control to maintain configuration integrity in response to planned changes and unplanned incidents and problems occurring across this complex IT landscape, ensuring continuity of service, speed of response, and efficiency of management. The product features innovative, industry-leading functionality in many areas, including:
- A simple, easy-to-use service catalog and self service interface
- Tools for easily reporting problems and requesting services
- Applications that enable IT staff to be productive and responsive in prioritizing, tracking, and resolving end-user issues
- ITIL-aligned change, configuration, release, incident, problem, and asset management
- Integrated service, asset, and configuration management
- Built-in integrations with IBM and third-party applications
- Policy-based automation of job plans, task assignments, notifications, and workflows to reduce labor costs
- Advanced analytics tools that provide insight into your environment and help you manage change more efficiently
Maximo IT code is a lift and shift of IBM Control Desk 7.6.1.5 into the Maximo Application Suite and all ITIL processes remain the same.
For more information on Maximo IT and its deployment and configuration in Maximo Application Suite, refer to the Maximo IT documentation.
List of APARs:
| APAR | Application Name | Description |
| IJ47951 | Catalogs | When "Add Offering to Catalog" action is selected, the interface becomes unresponsive and a perpetual loading icon is displayed |
| IJ47542 | Platform Configuration | PmSolutionCron is not updating complete fields after using FP5 |
| IJ46600 | Survey Management | Questions in Survey are not mandatory |
| IJ45726 | Service Desk | In Ticket Templates application, when trying to make a specification mandatory, the system requires the user to specify a value for specification incorrectly |
| IJ46608 | Platform Configuration | Workflow fails to start automatically after starting CI Topology View |
| IJ45277 | Self Service Center | System does not allow to enter values in Self Service Center if specification attribute name contains a dot |
| IJ44659 | Platform Configuration | Conditional Sig options are not working for Offering Specification attribute |
| IJ43945 | Survey Management | After use of a load balancer for Maximo, user no longer receives the correct IP addresses information for the survey result responses |
| IJ43545 | Configuration Items | When linking CIs to Actual CIs, CI link takes several minutes even in case of no linking |
| IJ41622 | Self Service Center | Scroll bar is not visible in Search for Solution dialog |
| IJ44578 | Service Desk | Global search uses Lucene index and user requires a way to disable Ticket indexing |
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSQ914","label":"IBM Maximo IT"},"ARM Category":[{"code":"a8m3p000000F82dAAC","label":"Maximo Application Suite-\u003EMAS Applications-\u003EManage-\u003EAdd-ons"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Was this topic helpful?
Document Information
Modified date:
29 January 2024
UID
ibm17085482