IBM Support

IBM JDK 1.3: org.apache.xerces.framework.XMLParser: method initHandlers not found

Troubleshooting


Problem

IBM JDK 1.3: org.apache.xerces.framework.XMLParser: method initHandlers not found

Symptom

The following error message is displayed even if PureEcommerce is installed and setup correctly.

:\weblogic\myserver\classfiles\jsp_servlet\_yfsconfig\_bin\_me nubar.java
Wed Aug 01 15:05:51 EDT 2001:<E> <ServletContext-General> Servlet failed with Exception java.lang.NoSuchMethodError: org.apache.xerces.framework.XMLParser: method initHandlers(ZLorg/apache/xerces/framework/XMLDocumentHandler;Lorg/apache/xerces /framework/XMLDocumentHandler$DTDHandler;)V not found
at org.apache.xalan.xpath.dtm.DTM.<init>(DTM.java:227)
at org.apache.xalan.xpath.dtm.DTMLiaison.parse(DTMLiaison.java:197)
at
org.apache.xalan.xslt.XSLTEngineImpl.getSourceTreeFromInput(XSLTEngin
e Impl.java:838)
at
org.apache.xalan.xslt.XSLTEngineImpl.process(XSLTEngineImpl.java:552)
< br> at com.yantra.util.YFCXSLTransformerImpl.transformXML(Unknown
Source)
at com.yantra.util.YFCJspUtils.subMergeXMLnXSL(Unknown Source)
at com.yantra.util.YFCJspUtils.WriteMergedXML(Unknown Source)
at com.yantra.yfs.yfsconfig.YFSJspUtils.WriteMergedXML(Unknown


PART: Platform-Installation 3.1 SP2 Platform
COMPONENT: Other
OS: Solaris - 2.8
DATABASE: Oracle - 8.1.7
WEB SERVER: WebLogic - 5.1 SP8
WEB BROWSER: Internet Explorer - 5.5 sp1

Cause

Resolving The Problem

1. Check the PRE_CLASSPATH variable. It should include all jar files in the <PureEcommerce Installation>/lib directory.
2. Make sure that you are using a supported version of the SUN JDK and not the IBM JDK.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

PRI48187

Product Synonym

[<p><b>]Fact[</b><p>];

Document Information

Modified date:
16 June 2018

UID

swg21526132