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IBM Control Center Cognos error : user already authenticate to all namespaces error

Troubleshooting


Problem

IBM Control Center is getting errors trying to use Cognos Reporting.  ERROR: user already authenticate to all namespaces error.

Symptom

Cognos Reporting user already authenticate to all namespaces error.

Resolving The Problem

Copy the bcprov-jdknn-nnn.jar* file from the <IBM Cognos Install Directory>\bin\jre\lib\ext to the JAVA_HOME lib\ext directory.

Control Center customers copy jar from <ICCInstall>\Cognos\jre\lib\ext to <ICCInstall>\jre\lib\ext

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Component":"Cognos","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.1.1.0;6.1.0.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 December 2019

UID

ibm10725617