IBM Support

IBM Cognos Administration page fails to load: CM-REQ-4144

Troubleshooting


Problem

Trying to load the IBM Cognos Administration page fails to load and displays this error...

CM-REQ-4144 Content Manager expected to find an integer value in element "maxObjects" but found "NaN" instead.

Cause

The file 
<Cognos_install>\templates\ps\cogadmin\system.xml
had become corrupted or had been deleted.

Resolving The Problem

Copy a version of this file from another Cognos installation running on the same product version or do a clean reinstallation.

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0, 11.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 January 2020

UID

ibm11171408