IBM Support

IBM Cloud Pak System Upgrades for Version 2.3.4

General Page

This document provides upgrade information about IBM Cloud Pak® System Version 2.3.4.

OVERVIEW:
This upgrade must be run with IBMENG.
PREREQUISITES:
  • This upgrade can be applied on 2.3.3.6 interim fix 1 and 2.3.3.6 interim fix 2 for Gen 3 and Gen 4 Intel systems.
Other requirements:
  • At least 1.1 TB of free space is needed in the IBM Cloud Pak System Storage.
  • FQDN needs to be configured on the virtual manager. For more information, see Configuring the virtual manager external IP address.
  • A temporary IPv4 address needs to be provided. The IP address needs to be in the same VLAN and network segment as the VMware vCenter and management node IP address.

FIRMWARE UPDATES:

Gen 3 Intel: W3500

Gen 3 Intel: W3550

Gen 4 Intel: W4600
  • Pre-upgrade steps: 16 hours
  • Automated steps:
    • PSM – 20 hours

The W3550 system model went end-of-life (EOL) in June 2024. The last available IBM Cloud Pak System version for this model is Version 2.3.3.6 interim fix 2.

  • Pre-upgrade steps: 16 hours
  • Automated steps:
    • PSM – 20 hours
Compute Nodes: Around 2 hours per compute node. Compute Nodes: Around 2 hours per compute node.

Post Upgrade steps and verification: 8 hours

Post Upgrade steps and verification: 8 hours
Notes:
  • The content update involves loading new files only. The customer is responsible for enabling new content for use from the System > Catalog menu.
  • 3-hour management UI outage during Platform Systems Manager (PSM) upgrade.
  • Existing workloads continue to run, and new deployments are blocked during the upgrade.
  • To request an upgrade for your system, open a case (Severity 4 only) from the MySupport page.
PRE-UPGRADE QUICK CHECKLIST:
  • Put the rack into maintenance mode.
  • If Callhome is set up, disable it.
    • Select the option not to create a service ticket and not to collect logs.
  • Collect and check system health under System > Troubleshooting.
    • Collect System Logs..., select System Health Check.
    • Run System Health Report.
    • Verify that there are no critical hardware errors or problems.
  • Upload the upgrade package and run Check.
  • Review the known issues before you start the upgrade.
  • If your (client's) system includes a backup schedule, plan maintenance around the backup schedule, or get a client approval to disable backup to allow maintenance to complete, and re-enable the backup upon completion.
POST-UPGRADE QUICK CHECKLIST:
  • Check and verify critical problems and events; if verified, clear them.
  • Remove Maintenance mode.
  • Collect System Health log.
  • Import new content data.
ADDITIONAL INFORMATION:
Related information for IBM Cloud Pak® System releases
http://www.ibm.com/support/docview.wss?uid=ibm10887959
INTEL Gen3 (W3550):
Not Applicable: End-of-Life, June 2024.
UPGRADE PACKAGES ON IBM FIX CENTRAL:
V2.3.4 for Gen 3 Intel: W3500

Content Files for Gen 3 Intel: W3500
Group Content
Group Base
Group Base Red Hat Images for IBM Cloud Pak
® System V2.3.4

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Document Information

Modified date:
14 August 2024

UID

ibm16982503