IBM Support

HTTP 405 Method not allow when clicking a drill-through link in a PDF report

Troubleshooting


Problem

When attempting to drill-through from a PDF report in Cognos Analytics, an error message is returned: 405 Method Not Allowed This appears to be an error returned from the Web Server as opposed to a Cognos formatted message.

Cause

This error is caused by the Gateway URI specified on the Application Tier, not being completely defined.

Environment

All
Cognos Analytics 11.x

Diagnosing The Problem

Review the Gateway URIs for all Application Tiers.

If going through the Dispatcher, the Gateway URI should be:

[code]http(s)://machine.domain.com:9300/bi/v1/disp[/code]

If the entry point is a Web Server, the Gateway URI should be:

[code]http(s)://machine.domain.com:80/ibmcognos/bi/v1/disp[/code]


If they are not complete, then the issue will occur.

Resolving The Problem

On all Application Tiers:

1. Launch Cognos Configuration

2. Click on Environment

3. Modify the Gateway URI to include the /bi/v1/disp format.

4. Save Cognos Configuration

5. Restart the Applicaation Tier.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Report Authoring v11x","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.6;11.0.5;11.0.4;11.0.3;11.0.2;11.0.1;11.0","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22004791

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