Question & Answer
Question
Is there a way to have all reports sent by all users to display the same “From” email address for Cognos Analytics 11? In other words, how do you set the default sender to a specific value?
Answer
Set the variable ‘alwaysUseDefaultSender’ to ‘TRUE’ for the Delivery Service. This will use the email address specified in Cognos Configuration under the Notification store. Steps to complete this procedure are as follows:
1. Navigate to Cognos Administration by clicking on ‘Manage’ followed by ‘Administration console’.
2. Click on the ‘Configuration’ tab.
3. Navigate to ‘Dispatchers and Services’ on the left-hand side.
4. Click on a dispatcher to open the services list.
5. For the ‘DeliveryService’ or ‘JobService’, click the ‘Set properties’ icon.
6. Click on the ‘Settings’ tab.
7. Click ‘Edit…’ on the Advanced Settings.
8. Add an advanced setting named ‘alwaysUseDefaultSender’ and set the value to ‘TRUE’.
9. Restart the Cognos service.
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Document Information
Modified date:
15 June 2018
UID
swg22001768