IBM Support

How to locate an IBM ERM DOORS data folder?

Question & Answer


Question

How to identify a location of a DOORS data folder (.mod directory) in the IBM DOORS database?

Cause

IBM Technical Support might request to provide the .mod directory for analysis or repair.

Answer

DOORS information is stored in data folders on the database server referred to as the .mod directory. While working with support, you might be requested to provide a compressed (*.zip) file of the affected data folder.

Note: Ensure you have a valid backup of the data before making any changes.


Steps to identify the location for a DOORS data folder:
  1. Open the project or folder that contains the item to be analyzed
     
  2. Click Tools > Edit DXL
     
  3. Run the following DXL

    [<code>]
    Item i
    for i in current Folder do {
    print (name i)" \t\n ""m" uniqueID i".mod" "\n\n"
    }


     
  4. This returns output with a contents list of the item name and Unique ID

  5. Select the ID of the troubled module

    For example: The module ID for "Stakeholder Requirements Specification" is the "m00000280.mod".
     
  6. Search for folder m00000280.mod in the DOORS database directory
     
  7. Attach the .mod directory in compressed (*.zip) format to your open service request (case number).

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000CiohAAC","label":"DOORS-\u003EData Corruption"},{"code":"a8m50000000CiohAAC","label":"DOORS-\u003EData Corruption"},{"code":"a8m50000000CiohAAC","label":"DOORS-\u003EData Corruption"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

Document Information

Modified date:
31 December 2023

UID

swg21402877