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How to force Microsoft Edge browser to use IE rendering?

How To


Summary

Some versions of Microsoft Edge browser doesn't render some parts of Tealeaf Web Application.

Steps

Microsoft Edge doesn't support ActiveX controls, Browser Helper Objects, VBScript, or other legacy technology which could result in some parts of Tealeaf Web Application not rendering correctly. We have noted this specifically with cxConnect or cxVerify job scheduling wizard. The recommended solution is to use the latest version of Edge but updating Edge independently is not possible as it requires to install full windows update. The workaround is to use Enterprise Mode site list and add Tealeaf Web Application to it. Using Enterprise Mode means that you can continue to use Microsoft Edge as your default browser, while also ensuring that your apps continue working on IE11.

To add sites to your list

  1. In the Enterprise Mode Site List Manager, click Add.

  2. Type or paste the URL for the Tealeaf Web Application that?s experiencing compatibility problems, like <domain>.com or <domain>.com/<path> into the URL box.

    You don?t need to include the http:// or https:// designation. The tool will automatically try both versions during validation.

  3. Type any comments about the website into the Notes about URL box.

  4. Click Open in IE next to the URL that should automatically open in IE11.

  5. Click Save to validate the website and to add it to the site list for your enterprise.

    If the site passes validation, it?s added to the global compatibility list. If the site doesn?t pass validation, you?ll get an error message explaining the problem. You?ll then be able to either cancel the site or ignore the validation problem and add it to your list anyway.

  6. On the File menu, go to where you want to save the file, and then click Save to XML.

    You can save the file locally or to a network share. However, you must make sure you deploy it to the location specified in your Group Policy setting.

Set up Microsoft Edge to use the Enterprise Mode site list

You must turn on the Configure the Enterprise Mode Site List Group Policy setting before Microsoft Edge can use the Enterprise Mode site list. This Group Policy applies to both Microsoft Edge and IE11, letting Microsoft Edge switch to IE11 as needed, based on the Enterprise Mode site list.

To turn on Enterprise Mode using Group Policy

  1. Open your Group Policy editor and go to the Administrative Templates\Windows Components\Microsoft Edge\Configure the Enterprise Mode Site List policy.

    Turning this setting on also requires you to create and store a site list.

    Local Group Policy Editor for using a site list

  2. Click Enabled, and then in the Options area, type the location to your site list.

  3. Refresh your policy in your organization and then view the affected sites in Microsoft Edge.

    The site shows a message in Microsoft Edge, saying that the page needs IE. At the same time, the page opens in IE11; in a new frame if it's not yet running, or in a new tab if it is.

To turn on Enterprise Mode using the registry

  1. To turn on Enterprise Mode for all users on the PC: Open a registry editor, like regedit.exe and go to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\MicrosoftEdge\Main\EnterpriseMode.

  2. Edit the SiteList registry key to point to where you want to keep your Enterprise Mode site list file. For example:

    Enterprise mode with site list in the registry

    • HTTP location: ?SiteList?=?http://localhost:8080/sites.xml?

    • Local network: "SiteList"="\\network\shares\sites.xml"

    • Local file: "SiteList"="file:///c:/Users/<username>/Documents/testList.xml"

      All of your managed devices must have access to this location if you want them to be able to access and use Enterprise Mode and your site list.

  3. Refresh your policy in your organization and then view the affected sites in Microsoft Edge.

    The site shows a message in Microsoft Edge, saying that the page needs IE. At the same time, the page opens in IE11; in a new frame if it's not yet running, or in a new tab if it is.

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Document Information

Modified date:
07 December 2018

UID

ibm10745063