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How to enable and record an RSVP trace for Cognos Analytics 11.x?

Question & Answer


Question

How to enable and record an RSVP trace for Cognos Analytics 11.x?

Answer

Steps to enable and record an RSVP trace for Cognos Analytics 11.x

1. Navigate to the ‘configuration’ folder of your Cognos installation directory in Windows Explorer (file path: \cognos_install\configuration).

2. Within the ‘configuration’ folder, locate the file named ‘rsvpproperties.xml.sample’. Make a copy of this file and save it in the same folder before renaming it ‘rsvpproperties.xml’.

3. Open the newly created ‘rsvpproperties.xml’ file and locate the following segment:

<!--<property>RecordingsEnabled</property>
<value type="long">0</value>-->

4. Edit the segment detailed in step 3 by removing the comment syntax and changing the ‘0’ to a ‘1’:

<property>RecordingsEnabled</property>
<value type="long">1</value>

5. Save the ‘rsvpproperties.xml’ file and restart your Cognos Analytics 11 service.

6. After the restart is complete, replicate the issue.

7. Navigate to the ‘\cognos_install\temp\rsvp’ location and compressed the RSVP folder. Attach .zip file to case.

8. Turn off the trace by revert the changes.

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m0z0000001joxAAA","label":"Administration->Logging"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Document Information

Modified date:
17 September 2020

UID

swg21994056

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