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How to collect Instana agent doc on Red Hat Openshift and Kubernetes environments

Question & Answer


Question

How can I collect documentation related to Instana agents in Kubernetes or Red Hat Openshift clusters?

Answer

Use the attached script to get a complete set of doc for all instana-agents in your cluster.
It outputs all doc in a tgz file named instana-mustgather-yyyy.mm.dd-hh.mm.ss.tgz, which can be sent to Instana support.
In case you are using a custom namespace instead of the default instana-agent, then you need to edit the script and use the appropriate namespace.

Content of script is:
image-20231012123938-1


IMPORTANT NOTE:
The script collects also the configuration.yaml, which means some sensitive information (for example passwords) is in it.
Consider to mask the sensitive information in case you think it's needed before sending the doc to us.
In such case you need to access the configMap.txt inside the created folder instana-mustgather-$current_time, then edit the file and "mask" the needed information.
 

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSE1JP5","label":"IBM Instana Observability"},"ARM Category":[{"code":"a8m3p000000hBfJAAU","label":"Agent"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
12 October 2023

UID

ibm16823809