Troubleshooting
Problem
This document describes how to adjust the session timeout in Cognos Analytics
Resolving The Problem
1. Launch Cognos Configuration and navigate to "Local configuration -> Security -> Authentication"
2. Modify the "Inactivity timeout in seconds" from the default 3600 to your desired time (for example 7200 = 2 hours").
3. Save the configuration and restart the Cognos service for the changes to take effect
Note:
- Most web server timeout settings will come into effect long before the 1 hour time limit, but in the even that no such timeouts exist, this setting acts as a backup.
- Furthermore, if the web server hosts other sites that do not have such a timeout, the Cognos portal can be secured by setting this to a shorted time frame so that only Cognos users are affected
Related Information
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21998445