Troubleshooting
Problem
Source RETAIN tip H172889 Symptom The IBM xSeries 200 server hangs at a blank screen when booting to the ServerGuide CD or UpdateXpress CD. The hang condition occurs after the initial IBM splash screen.
Resolving The Problem
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Source
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RETAIN tip H172889
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Symptom
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The IBM eServer xSeries 200 server hangs at a blank screen when booting to the ServerGuide CD or UpdateXpress CD. The hang condition occurs after the initial IBM splash screen.
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Affected configurations
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The system is an xSeries 200 server, type 8478, any model.
The BIOS levels affected are 29 and 30.
The system has the symptom described above.
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Solution
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Download and apply IBM eServer xSeries 200 Flash BIOS Update Diskette version 63330A31.4M (Build ID: EXJT31A).
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Additional information
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Some xSeries 200 servers shipped with Build Level 29 and 30 of the BIOS which results in a hang condition when booting to the ServerGuide CD or UpdateXpress.
Note: BIOS 29 and 30 do not support booting from ServerGuide 6.0.3, ServerGuide 6.0.4 or UpdateXpress.
Document Location
Worldwide
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Document Information
Modified date:
28 January 2019
UID
ibm1MIGR-4WKNJB