Troubleshooting
Problem
DOORS groups are disappearing from DOORS Manage Users list when DOORS configured using Rational Directory Server.
Symptom
You have DOORS configured for using Rational Directory Server. This symptom is seen by the following process:
- Ensure RDS 5.0 is configured with Standalone mode
- Log into DOORS with user Administrator
- Go to Manage Users window
- Go to Group tab and use * Refresh
- Create a user in RDA
- Create a Group in RDA
- Go to User's Properties in RDA
- Go to click Add and make this user as part of the Group you created earlier
- Now, go to Manage Users window and do '*' Refresh
- Group disappears from DOORS Manage Users window.
Cause
This is a known defect in Rational Directory Server 5.0 which has been logged as APAR ID: PK97300
The problem is specific to the exact way in which group assignments are made. If done via the user properties dialog, as described in above steps, then the problem happens.
Resolving The Problem
To ensure group disappearance not happening again, assign a user to a group via the groups properties dialog.
For example:
- Open Rational Directory Administration
- Go to Groups
- Right click on the group
- Then select Properties -> Add a member in the group.
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Document Information
Modified date:
01 May 2020
UID
swg21404903