Troubleshooting
Problem
Running a simple report in Excel from report authoring UI in FireFox shows a dialog window with the following error message:
TypeError: _JKJ is null
Cause
Popup blocker is enabled in FireFox
Resolving The Problem
Disable popup blocker
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21996891