IBM Support

Getting the error CaseId/PalletId already exists in the system when doing undo container Build

Troubleshooting


Problem

Getting the error CaseId/PalletId already exists in the system when doing undo container Build

Symptom

Getting the error CaseId/PalletId already exists in the system when doing undo container Build

Simulation Steps:

1) Create a Shipment, include in the wave, release the wave, containerize the wave, print the wave.
2) Complete the pick task and pack the shipment.
3) As the wave is containerized and printed, the shipment will have a container no and container scm.
4) Now go to RF and click on pallet build -> Build shipping pallet-> enter the container no in the shipment -> enter the pallet id that you are planning to deposit and the location.
5) Now in the RF, choose the option "undo Container build". In the container SCm, enter the pallet id, and enter the case id. (container SCM from the shipment).

Error Message

6) You will get the error "WMS00087 : CaseId/PalletId already exists in the system.".

Resolving The Problem

Fixed in 9.0 HF11

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Historical Number

NFX10552

Product Synonym

[<p><b>]Escalation ID[</b><p>];233262;[<p><b>]Severity[</b><p>];Normal;[<p><b>]Type[</b><p>];NormalFix

Document Information

Modified date:
16 June 2018

UID

swg21554524