IBM Support

Getting BMXAA0024E - The action USER-INSERT is not allowed on object MAXUSER when trying to sync users.

Troubleshooting


Problem

Error BMXAA0024E - The action USER-INSERT is not allowed on object MAXUSER When attempting to sync users from MAS to Manage.

Symptom

You can see that the sync has timed out. After the failure to sync you will want to review the logs from the usersync pod.

Cause

To address the error you will want to confirm that the Integration User has the sigoption to create new users.
The integration user is defined by the mxe.int.dfltuser System Property.

Resolving The Problem

To resolve the issue, you want to review the users security rights under for the USERS application. The user will need the right to create a new user.
user

Document Location

Worldwide

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Document Information

Modified date:
04 March 2024

UID

ibm17004293