Troubleshooting
Problem
Getting a blank page when access Cognos Analytics 11 url in IE11 web browser
Also, FM and Transformer having same issue were display blank page instead of login screen
Cause
Cognos Analytics 11 url not added to the IE 11 trusted sites.
Resolving The Problem
Add the Cognos Analytics dispatcher or gateway url into the "Trusted Sites" in IE11 web browser setting options.
Follow following steps to resolve the issue:
(1) In IE 11 goes to Tools-->Options-->Security and select Trusted Sites.
(2) click Sites and Add Cognos Analytics dispatcher or gateway url.
(3) click close and OK
Document Location
Worldwide
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
31 January 2020
UID
ibm11101765