Troubleshooting
Problem
Firefox message displays 'A webpage is slowing down your browser' When accessing Cognos portal through the Gateway.
Cause
Using an unsupported version of Firefox (63.0)
Resolving The Problem
Uninstall Firefox 63.0 and Install a supported version of Firefox ESR
https://www.mozilla.org/en-US/firefox/organizations/
For more details on supported web browser versions visit:
https://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/prereqsForProduct?deliverableId=87ECD4B031EF11E8B9DA1016CAD92E2B#sw-14
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0.11","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
29 November 2018
UID
ibm10743073