Troubleshooting
Problem
The V7 Tivoli Storage Manager server installation package can fail to extract if the package is for the incorrect system CPU architecture.
Symptom
The following behavior can be seen during installation package extraction of the Tivoli Storage Manager server:
# chmod +x TSM_7.1_LINS390_ML.bin
# ./TSM_7.1_LINS390_ML.bin
bash: ./TSM_7.1_LINS390_ML.bin: cannot execute binary file
# ls -la
total 309672
drwxr-xr-x. 2 root root 4096 Jan 6 08:24 .
drwxr-xr-x. 5 root root 4096 Jan 6 08:24 ..
-rwxr-xr-x. 1 root root 317094075 Jan 6 08:25 TSM_7.1_LINS390_ML.bin
Cause
The Tivoli Storage Manager server is supported on several different system CPU architectures and platforms. If the Linux installation package that is being extracted is for the wrong CPU architecture, the above error can be seen.
Environment
V7 Tivoli Storage Manager server installations on Linux platforms.
Diagnosing The Problem
Confirm the Tivoli Storage Manager server installation package is for the correct CPU architecture. Supported architectures and platforms can be found in the following Matrix:
The Linux 'lscpu' command can be used to confirm the system architecture of the machine that you are attempting to install on:
# lscpu | grep Architecture
Architecture: x86_64
#
The installation package name will indicate what architecture the package is for. For example, "TSM_7.1_LINS390_ML.bin" means that the package is for Linux on S390 (zLinux). Given that the CPU architecture is x86_64, this installation package will not work.
Resolving The Problem
After the correct installation package has been downloaded, the installation media can be properly extracted.
Product Synonym
TSM ITSM ADSM IBM SPECTRUM PROTECT
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Document Information
Modified date:
17 June 2018
UID
swg21667141