Troubleshooting
Problem
Attempts to export a Microsoft Word 2007 or 2010 document to IBM Rational DOORS results in the error "Run-time error 5".
Symptom
When you try to export a Microsoft Word 2007 or 2010 document to Rational DOORS you may get the following error:
Microsoft Visual Basic
Run-time error ‘5’:
Invalid procedure call or argument
Image
Cause
Content Controls are enabled in the Microsoft Word document causing the error.
This issue was identified as a product defect and logged under APAR PM69090.
Resolving The Problem
WORKAROUNDS:
Option 1:
Disable Content Controls in Microsoft Word 2007/2010 and run the export.
Option 2:
Save and convert the Microsoft Word 2007/2010 document to Microsoft Word 2003 format and run the export.
Related Information
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Document Information
Modified date:
01 May 2020
UID
swg21605435