Troubleshooting
Problem
Attempts to execute sync task in IBM Rational DOORS for HP Quality Center Interface results in error 'Create module failed '
Symptom
The full error message is as follows: DOORS reported DXL errors:-R-E- DXL: <addins/doorstdint/linkSyncUtility.inc:692> create module failed: Cannot create link module: no name specified Backtrace: <addins/doorstdint/linkSync.inc:492> <Line:3> -I- DXL: execution halted : ExecuteSyncTaskRun : ID[rgei2o55fcev2y45hz2t3355] [TRACE-END]
SynchronizationJobManager Verbose: 1 : Sync Task completed with errors, SyncTask Id: 2beda55b-67c6-4967-b2ae-25d727026c99.
Cause
Rational DOORS module has linkset restrictions.
Resolving The Problem
To resolve the error follow the steps mentioned below:
- Click on Tools->Options in the main Database Explorer ->Settings Tab -> check there is a name present for the "Default link module"
- Open Rational DOORS module which is setup for sync, Module Properties ->Linksets tab ->Uncheck the option "Only allow outgoing links" as specified in the above list.
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Document Information
Modified date:
23 July 2020
UID
swg21663477