IBM Support

Exchange backups create temporary files under %TEMP% folder

Troubleshooting


Problem

Every time an Exchange backup is run with IBM Spectrum Protect for Mail, the following three files are created under the %TEMP% folder of the system, for example: C:\Users\\AppData\Local\Temp\4\tmp_vosumy5t.c1m>dir Volume in drive C has no label. Volume Serial Number is 6E92-B962 Directory of C:\Users\\AppData\Local\Temp\4\tmp_vosumy5t.c1m 11/01/2018 15:48

. 11/01/2018 15:48 .. 11/01/2018 15:48 402 278 tmp_vosumy5t.c1m.format.ps1xml 11/01/2018 15:48 1 062 tmp_vosumy5t.c1m.psd1 11/01/2018 15:48 175 970 tmp_vosumy5t.c1m.psm1 3 File(s) 579 310 bytes 2 Dir(s) 18 214 211 584 bytes free

Symptom

In some cases antivirus or particular security policies cause false alerts for these three new files created under the %TEMP% folder.

[{"Product":{"code":"SSERBW","label":"IBM Spectrum Protect for Mail"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for MS Exchange","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.3;7.1.4;7.1.6;8.1.0;8.1.2;8.1.4","Edition":"All Editions","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
17 June 2018

UID

swg22012606

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