Troubleshooting
Problem
You notice the exceptions below at start up.
Symptom
Exception: command /usr/sbin/zonecfg failed with 1
and
FFDC Exception:java.lang.Exception SourceId:com.ibm.ws.xd.vv.nodedetect.NetworkInterfaceUtil.getMacAddresses ProbeId:2
java.lang.Exception: dlopen() returned error; rc=128
Cause
When WebSphere Application Server is run as a non-root user it will not be able to run native commands. This limited access causes the exceptions.
Resolving The Problem
To resolve the problem, run WebSphere Application Server under a root user. If the environment is not virtualized, that is if Solaris zones are not being used then the errors can be ignored as these will only occur at start up and will not affect a non-virtualized environment
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Document Information
Modified date:
15 June 2018
UID
swg21626683