IBM Support

Exceptions starting WAS 8.5 as non root user on Solaris

Troubleshooting


Problem

You notice the exceptions below at start up.

Symptom

Exception: command /usr/sbin/zonecfg failed with 1
and
FFDC Exception:java.lang.Exception SourceId:com.ibm.ws.xd.vv.nodedetect.NetworkInterfaceUtil.getMacAddresses ProbeId:2
java.lang.Exception: dlopen() returned error; rc=128

Cause

When WebSphere Application Server is run as a non-root user it will not be able to run native commands. This limited access causes the exceptions.

Resolving The Problem

To resolve the problem, run WebSphere Application Server under a root user. If the environment is not virtualized, that is if Solaris zones are not being used then the errors can be ignored as these will only occur at start up and will not affect a non-virtualized environment

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Intelligent Management Pack","Platform":[{"code":"PF027","label":"Solaris"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21626683