IBM Support

Error validating a converted model or creating new project: BMT-MD-3999 An unknown error occurred

Troubleshooting


Problem

Error occurs when validating a converted model or creating new project.

Symptom

Error message when validating a model:
BMT-MD-3999 An unknown error occurred.
BMT-MD-2036 The following error occurred while testing the integrity of the object: QE-DEF-0314 An error occurred while calling the content store for the database: 'ADHOC' information. CCL-RCI-0004 Content Manager returned an authentication fault. CAM-AAA-0102 Unable to authenticate. The user must select a namespace. CM-REQ-4159 Content Manager has returned an error in the response header.

Error Message when creating a new project:
QE-DEF-0316 An error occurred while calling the content store for information on: 'databaseNames'.
CCL-RCI-0004 Content Manager returned an authentication fault.
CAM-AAA-0102 Unable to authenticate. The user must select a namespace.
CM-REQ-4159 Content Manager has returned an error in the response header.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Framework Manager","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.1.1;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

1026399

Document Information

Modified date:
13 January 2026

UID

swg21340902

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