Troubleshooting
Problem
During the installation of Maximo Application Suite, the installation fails and you see message in the coreidp pod log similar to what is shown here:
Warning Failed 17m (x8 over 19m) kubelet Error: secret "masdemo-keys-jwt" not found ver 19m) kubelet Pulling image "cp.icr.io/cp/mas/coreidp-login:2.0.16"
masdemo-coreidp-c6c79b5c8-h46l8 0/1 Init:0/1 0 24m <none> 10.241.234.180 <none> <none> masdemo-coreidp-login-5b68d9c6bb-6g8cv 0/1 CreateContainerConfigError 0 24m 172.30.53.36 10.241.234.180 <none> <none>
Cause
This problem occurs if the cluster issuer name passed to the installation command did not exist or was mistyped.
Resolving The Problem
To resolve this problem, ensure the cluster issuer is created and then run the installation again with the correct cluster issuer name.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000GoLBAA0","label":"Maximo Application Suite->Installation"}],"ARM Case Number":"TS007471322","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.0;8.6.0"}]
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Document Information
Modified date:
09 November 2021
UID
ibm16514789