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Error Running the report on Cognos Business intelligence server

Troubleshooting


Problem

Unable to run reports in Sterling Control Center as Cognos is not able to build the metadata model.

Symptom

CognosReportService log shows error

Metadata Provider Error
Stack Trace:
AxisFault
faultCode: Client
faultSubcode:
faultString: Metadata Provider Error
faultActor:
faultNode:
faultDetail:

Metadata Provider Error

Cause

Conflict with Tivoli software

Diagnosing The Problem

BME-SP-0007

Resolving The Problem

Setting the LDR_CNTRL (Loader Control) resolved the issue.

export LDR_CNTRL=MAXDATA=0x80000000

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"}],"Version":"5.4.2.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 December 2019

UID

swg21682320