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Error: getreply Received From Remote <550 SSL Fail (SSLTCP:553:SSL_do_handshake:timeout) (SCI81254)

Troubleshooting


Problem

Error: getreply Received From Remote <550 SSL Fail (SSLTCP:553:SSL_do_handshake:timeout) (SCI81254)

Symptom

Primary Socket connection:207.241.10.136 [52815] <-> 207.241.10.136 [990]
getreply: received from remote <550 SSL Fail (SSLTCP:553:SSL_do_handshake:timeout <br/> tcp:-1001:SSL Handshake did not comp>ete. (SSL_ERROR_WANT_READ):)
Error in processing <OPEN 990 ftp.financialgo.net>command Code = -1

Cause

Listening on port 990. This port 990 is a well known port for implicit mode FTP/SSL which C:E UNIX does not support. This connection will not work. If the remote must configure to do Explicit mode FTP/SSL then C:E should be configured to connect to it.

Resolving The Problem

Connect:Enterprise UNIX only operates in explicit mode.



Configure the Server to listen on a port greater than 1024 (above the well know "Preassigned" Port range)



The difference between implicit and explicit is that the server expects:







  1. Implicitly to go directly into an SSL connection




  2. Explicitly sending a banner getting an AUTH command and responding with a 234.


i.e. Implicit mode works just like HTTP(S) where a browser goes directly into SSL handshake with a webserver. In this case, a client goes directly into SSL handshake with an FTP server. 990 is a well known port for this just like 21 is for FTP.



NOTE:
Although there is nothing special about these ports you can do FTP on 10021 for example, but the idea behind the well known port concept is that you would expect a certain protocol (response) on a certain port. Not always true, but it is the expectation.

[{"Product":{"code":"SSFVK3","label":"IBM Sterling Connect:Enterprise for UNIX"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

PRI28347

Product Synonym

[<p><b>]Fact[</b><p>];Connect:Enterprise UNIX, Release 2.1.00 [<br/>] SCI81254

Document Information

Modified date:
17 December 2019

UID

swg21544877