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Error: Database configuration for multi-tenancy failed.

Troubleshooting


Problem

During the configuration process of a multi-tenancy deployment of Maximo Asset Management, you receive the error: "Database configuration for multi-tenancy failed". Searching the log files, you see the following information: DB21034E  The command was processed as an SQL statement because it was not a valid Command Line Processor command.  During SQL processing it returned: SQL0204N  "MXSERVER" is an undefined name.  SQLSTATE=42704 . . . Issue grants for ctginst1 DB21034E  The command was processed as an SQL statement because it was not a valid Command Line Processor command.  During SQL processing it returned: SQL0554N  An authorization ID cannot grant a privilege or authority to itself. SQLSTATE=42502 DB21034E  The command was processed as an SQL statement because it was not a valid Command Line Processor command.  During SQL processing it returned: SQL0554N  An authorization ID cannot grant a privilege or authority to itself. SQLSTATE=42502 DB21034E  The command was processed as an SQL statement because it was not a valid Command Line Processor command.  During SQL processing it returned: SQL0554N  An authorization ID cannot grant a privilege or authority to itself.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 September 2025

UID

swg21689736