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Troubleshooting
Problem
Cannot set a person record to inactive as an error message indicates the person record is in a group, but it is not.
Symptom
Error: "BMXAA3084E – Failed to deactivate the person because he/she is assigned on a person group"
Cause
This is in an upgraded database where labor records have not been upgraded properly.
Resolving The Problem
STEPS:
1. Query the persongroupteam table for the person record that cannot change status:
select * from persongroupteam where respparty = 'LABESANS'
2. Run delete statement to remove the person from the person group
delete from persongroupteam where respparty = 'LABESANS'
Once the person record has been removed from the person group via the backend, the system should allow changing the person record to INACTIVE status.
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Document Information
More support for:
IBM Maximo Asset Management
Software version:
7.1, 7.1.1, 7.1.2, 7.2, 7.2.1, 7.5
Document number:
151131
Modified date:
17 June 2018
UID
swg21469133
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