Troubleshooting
Problem
Installing Modeler fails with the following error: Error 1330. A file that is required cannot be installed because the cabinet file filename has an invalid digital signature...
Symptom
Error 1330. A file that is required cannot be installed because the cabinet file filename has an invalid digital signature...
Cause
Beginning in release 14.2 and onwards, SPSS Modeler products use IBM-issued certification for digital signing. In certain circumstances you may see the '1330' error when trying to install SPSS Modeler products. You will see this message if you try to install SPSS Modeler products on a machine that has no Internet connection and does not have the correct certificate installed.
Resolving The Problem
You see this message if you try to install SPSS Modeler products on a machine that has no Internet connection and does not have the correct certificate installed. Use the following procedure to correct this problem.
Note: The Modeler Installation Guides provide information on this subject. Please review "Troubleshooting an Installation; Invalid digital signature on installation."
1. Click OK to acknowledge the message.
2. Click Cancel to exit from the installer.
3. Copy the following certificate including the “BEGIN CERTIFICATE” and “END CERTIFICATE”. Save the root Certification Authority (CA) as a .cer file (i.e. modeler.cer) to your desktop.
4. Double-click the .cer file.
5. On the General tab, click “Install Certificate”.
6. Follow the instructions in the Certificate Import Wizard, using the default options and clicking Finish at the end.
7. Retry the installation.
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
If your certificate is installed correct, this issue can also be caused by an incorrect value in your Windows Registry. Please ensure you back up your registry before attempting the following solution:
==================================
The "State" property needs to be set to “23c00” hexadecimal for both of the following registry keys on the Windows machine:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing]
and
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing]
==================================
Once this change is made, restart your Windows workstation and the installation should now proceed.
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Document Information
Modified date:
16 June 2018
UID
swg21572107