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Enhancements to Android Shared Device experience

Release Notes


Abstract

MaaS360 adds significant improvements and User Interface changes to enhance the shared device experience for end users. The improvements are primarily focused on areas such as shared device enrollment, user sign-in, switch user functionality, and automatic uninstallation of apps during sign-out.

Content

Improvements

  • Reduced Switch User Flow Delays: The switch user flow has been optimized to significantly reduce delays to approximately 1 minute. In the previous releases, switching between users took up to 3 minutes to sign out of the current user and sign in as the new user.
  • Enhanced user experience: MaaS360 now shows intermediate stages directly on the screen for users during sign-out, sign-in, and switch user flows. This feature provides real-time feedback and visibility into the progress during each step of the process. For shared device sign-in, MaaS360 shows intermediate stages: Authenticating, Finishing Sign-in, Creating Google user authentication token, Configuring Google Account, Initializing Play apps for user, and Sign-in Complete.
    ux messages 1 ux message 2 ux message 3
  • Enrollment Failure Messages: Displays the corresponding enrollment failure messages directly on the screen to help troubleshoot issues encountered during the enrollment process.
    shared error 1 shared error 2
  • Enhanced Logging System: Improved logging to allow administrators to debug issues in the Shared device mode.
  • Resolved G Suite Authentication Issues: Fixed authentication failures in G Suite accounts during Shared Device enrollment to ensure a smooth and successful enrollment process.
  • Fixed App Installation issue: Fixed an issue where users were unable to install apps from the Google Play Store. When users tried to install apps, they were redirected to the MaaS360 app from the Google Play Store.

[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"ARM Category":[{"code":"a8m3p000000hCHXAA2","label":"DEVICES"}],"Platform":[{"code":"PF003","label":"Android"}],"Version":"All Versions"}]

Document Information

Modified date:
08 August 2023

UID

ibm17023186