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Enhanced Customer Data Repository (ECuRep) - Email help

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ECuRep Email usage guidelines and limitations


 

Email usage guidelines and limitations

  1. Email should not be used for sharing sensitive data. ECuRep Email servers provide optional server-to-server encryption.
  2. The maximum size for Emails sent to IBM Support via ECuRep Email servers is 20MB. Please note that client-facing SMTP servers may have a similar limit.
  3. If you don't receive a reply from ECuRep services within 1-2 hours, verify your original Email for the correct problem ticket ID if needed.

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Document Information

Modified date:
05 March 2025

UID

ibm10739561