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ECM (Enterprise Content Management) Support Monthly Newsletter (December 2021)

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Abstract

The ECM Support Monthly Newsletter is your trusted source of support news, including useful tools, important product updates and fixes, upcoming key support dates, top technotes, and more.

Content

Thank you for choosing IBM ECM products. Our worldwide team of support experts is committed to helping you get the most value from your investment in IBM software, hardware, and services. 

This newsletter provides a snapshot of relevant support information for your product, including news, recent technotes, and education resources. You are receiving this newsletter because you have previously contacted technical support or have subscribed to My Notifications. We hope you find the content in this newsletter useful in the proactive support and maintenance of your IBM product. 
 




In the Spotlight

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The old Youtube channel "ECM Support" has been sunset. The new channel "IBM Support and Training" is ready here:
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If you would like to view any MicroTVs for ECM, use the playlist "IBM ECM Support"
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Our WhatsApp Group Chat "ECMSupport" is online!



Our WhatsApp Group Chat "ECMSupport" is online! https://chat.whatsapp.com/K77qZWLP1YmCb3OrAQWBcJ.

ECMSupport_1 (already reached the maximum number of members allowed, no new members can join):
https://chat.whatsapp.com/K77qZWLP1YmCb3OrAQWBcJ  

ECMSupport_2 (new group created):
https://chat.whatsapp.com/Hk0aGsepu9T6EHsrC5QQ9g

You can actually discuss technical issues with our support engineers. Not to mention, you can see the various product and support announcements that will be shared within the channel; IBM ECM technotes, newsletter, product flash alerts and so on.  The standard support case submission process is applied when needed.

As a courtesy reminder, for those who have joined the group ECMSupport_1, please don't also join the ECMSupport_2, we will try to ensure both groups have a similar experience.

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End of Support (EOS) Notification & Heads-up

  • Case Foundation 5.2.x reaches EoS on September 30, 2020
  • Enterprise Content Management System Monitor 5.2.0 reaches EoS on September 30, 2020
Several ECM product levels, including FileNet Content Manager, reached end of support on April 30, 2019.  Limited support may be available through our Continuing Support program.  Impacted Customers are encouraged to plan accordingly.   Please see this Withdrawal Announcement Letter or FixCentral for details.  Details about Continuing Support can be found in this announcement.

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New Product Releases

Recently released software versions and updates

FileNet Content Platform Engine
  • IBM FileNet Content Manager 5.5.8
  • IBM Content Foundation 5.5.8
  • IBM Enterprise Content Management System Monitor 5.5.7
Navigator
  • IBM Content Navigator Container, Version 3.0.10 interim fix 2
  • IBM Content Navigator Container, Version 3.0.10 interim fix 1
  • IBM Content Navigator Container, Version 3.0.9 interim fix 6
  • IBM Content Navigator Container, Version 3.0.9 interim fix 5
  • IBM Content Navigator Task Manager Container, Version 3.0.9 interim fix 5
  • IBM Content Navigator Container, Version 3.0.7 interim fix 10
  • IBM Content Navigator Version 3.0.10 interim fix 3
  • IBM Content Navigator for Microsoft Office, Version 3.0.10 interim fix 3
  • IBM Content Navigator Edit Service Client (Windows), Version 3.0.10 interim fix 3
  • IBM Content Navigator for Microsoft Office, Version 3.0.10 interim fix 2
  • IBM Content Navigator Version 3.0.10 interim fix 1
  • IBM Content Navigator Edit Service Client, Version 3.0.10 interim fix 1
  • IBM Content Navigator for Microsoft Office, Version 3.0.9 interim fix 4
  • IBM Content Navigator Version 3.0.9 interim fix 5
  • IBM Content Navigator for Microsoft Office, Version 3.0.9 interim fix 5
  • IBM Content Navigator Edit Service Client (Windows), Version 3.0.9 interim fix 5
  • IBM Content Navigator Edit Service Client Version 3.0.7 interim fix 11

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Recently released important technotes

Important: Continuous Delivery - An ECM Update
https://www.ibm.com/support/docview.wss?uid=ibm10738757

Important: Update to technote "Continuing Support for Enterprise Content Management (ECM) products":
FileNet Application Engine, WorplaceXT and eForms -- Continuing Support 1-May-2019 till 30-Apr-2022
http://www.ibm.com/support/docview.wss?uid=swg22004831

Important: Support schedule for Content Platform Engine and IBM Content Navigator
https://www.ibm.com/support/pages/node/6474273

Passport Advantage and Fix Central Explained
https://www.ibm.com/support/docview.wss?uid=swg27047097

How to subscribe to the notification for ECM Support Monthly Newsletter?
http://www.ibm.com/support/docview.wss?uid=swg22014473

  • FileNet Content Platform Engine:
IBM FileNet Content Platform Engine is not affected by, or vulnerable to Apache Log4j vulnerabilities CVE-2021-44228, CVE-2021-45105, CVE-2021-4104, CVE-2021-45046 and CVE-2019-17571
https://www.ibm.com/support/pages/node/6526036
I am using IBM Content Management Interoperability Services (IBM CMIS), what is the impact of CVE-2021-44228?
https://www.ibm.com/support/pages/node/6527958
Support schedule for Content Platform Engine and IBM Content Navigator
https://www.ibm.com/support/pages/node/6474273
Unable to search for locale-specific formatted date in an Excel file whose text is extracted by using Outside-In version 8.5.5 or earlier on Linux
https://www.ibm.com/support/pages/node/6537286
Should there be a pe.jar file outside of the Engine-xx.ear for Iterim Fix 5.5.7.0-P8CPE-IF001?
https://www.ibm.com/support/pages/node/6523846
IBM FileNet Configuration Manager 'Configure Object Store data source' resets the WebSphere transport layer back to TCP/IP from SSL settings.
https://www.ibm.com/support/pages/node/6516724
FileNet Content Manager and IBM Content Foundation container deployment profile sizes
https://www.ibm.com/support/pages/node/6526048
CEOperations.searchForOne() failed with "Invalid input parameter: Name=id, Value={CLASS}"
https://www.ibm.com/support/pages/node/6526250
Security Bulletin: Multiple Apache PDFBox security vulnerabilities
https://www.ibm.com/support/pages/node/6467839
How to Consolidate Date-Partitioned Content Search Services collections in FileNet Content Engine
https://www.ibm.com/support/pages/node/6497741
The connection point named RESTCP is not defined while accessing FileNet Process Engine with REST API
https://www.ibm.com/support/pages/node/6537310
How to create a Content Search Index Area for manually created object store in container environment?
https://www.ibm.com/support/pages/node/6537306
APAR fixes provided with the General Availability (GA) releases of Content Platform Engine (CPE) and Content Search Services (CSS) and GraphQL (GQL)
https://www.ibm.com/support/pages/node/718017
How to add a new replica to an existing Advanced Storage Area
https://www.ibm.com/support/pages/node/6245548
Known Issue: Connection errors occur when using the JKS keystore option for SSL-enabled Oracle object stores
  • Navigator:
What is the impact of CVE-2021-44228 on my IBM Content Navigator deployment?
 
How to add system and custom JVM properties to a traditional Content Platform Engine installation
https://www.ibm.com/support/pages/node/157155
 
Using Google Cloud Storage as a FileNet Content Platform Engine Fixed Content Device
https://www.ibm.com/support/pages/node/6497387
How to download the interim fix container image for version of IBM Content Navigator 3.0.9?
https://www.ibm.com/support/pages/node/6537304
Fix list for IBM Content Navigator Version 3.0.11
https://www.ibm.com/support/pages/node/6525708
What is the functionality of Send Email options in IBM Content Navigator?
https://www.ibm.com/support/pages/node/6474873
Enabling the IBM Content Navigator Edit Service on desktop clients that host multiple users
 
Issues with viewing documents in worklists that have many workpackages
https://www.ibm.com/support/pages/node/6497403
 
Generating a HAR file to troubleshoot issues with IBM Content Navigator
https://www.ibm.com/support/pages/node/6495883
Why some PDF pages shown as blank page in Daeja ViewOne Viewer?
https://www.ibm.com/support/pages/node/6484071
Security Bulletin: IBM Content Navigator is vulnerable to a denial of service vulnerability.
https://www.ibm.com/support/pages/node/6482503
Security Bulletin: ICN Is Vulnerable to Improper Input Validation
https://www.ibm.com/support/pages/node/6479397
How to configure Edit Client and Sync for Single Sign-On (SSO) when using an SSO authentication page running JavaScript ES6 or higher
 
Annotation layer being rendered differently in edit mode and print preview
https://www.ibm.com/support/pages/node/6537298
  • Daeja ViewOne:
How to customize the stamp annotation in Daeja Viewer?
Microsoft Internet Explorer and Edge Legacy browser limitations with Daeja ViewONE Virtual Viewer
How to work with the IBM Daeja ViewOne annotationAutoSave Parameter?
https://www.ibm.com/support/pages/node/6509336

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Frequently Used Links

Most useful links for customers

  • Fix Central (where to download fix packs)

https://www.ibm.com/support/fixcentral/

  • Product Lifecycle (when product will reach EOS)

http://www.ibm.com/software/data/support/lifecycle/index.html

  • Worldwide Contact list (phone number list to reach IBM Support worldwide)

https://www.ibm.com/planetwide/
 

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Contact us
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Document Information

Modified date:
25 February 2022

UID

ibm16537612

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