Troubleshooting
Problem
Starting IBM Rational DOORS Web Access(DWA) installer from Command Prompt fails with "LaunchAnywhere Error: Windows error 2 occurred while loading the Java VM".
Symptom
If you double-click IBM_Rational_DOORS_Web_Access.exe, the install does not do anything without showing any errors.
Cause
InstallAnywhere 2015 used for DWA installer has a known issue with some ORACLE Java versions:
FLEXERA Software:The Without VM Installer Fails To Launch Using Java 8 Update 60 On Windows
Diagnosing The Problem
Check Java version. The issue occurs with Java 8 Update 60 or later and also later versions of Java 7.
Resolving The Problem
Workaround:
Remove the directory path C:\ProgramData\Oracle\Java\javapath from the value of the PATH evironment variable.
Note: Restarting OS may be required.
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Document Information
Modified date:
01 May 2020
UID
swg21999086