Troubleshooting
Problem
In the integration between IBM Rational Change and IBM Rational DOORS, selecting a DOORS ID link in an RCR will return the error: Unable to identify Change Actions values object using query: cvid='<5-digit cvid>'
Symptom
Open an RCR that has at least one associated DOORS requirements change
Cause
The DOORS-Change integration does not support relative links. Absolute links must be used.
Diagnosing The Problem
Open an RCR that has at last one associated DOORS requirements change.
Double-click one of the DOORS ID links under Associated Requirements Change(s).
An error message appears:
"TelelogicECPSActiveXControl
Unable to identify DOORS Change Actions values object using query: cvid='<5-digit cvid>'"
Click OK and a Requirements Change Details window will appear.
Instead of a correct DOORS URL only "DOORS URL Value" will be displayed.
The link leads nowhere.
Check this file:
$CHANGE_HOME/5.2/jetty/webapps/change/WEB-INF/wsconfig/pt.cfg
look for this line:
[CCM_SYSTEM][GENERATED_LINKS]<value>[/GENERATED_LINKS][/CCM_SYSTEM]
if the value is "relative" then edit this as explained below.
Resolving The Problem
Edit this file:
$CHANGE_HOME/5.2/jetty/webapps/change/WEB-INF/wsconfig/pt.cfg
Change the line
[CCM_SYSTEM][GENERATED_LINKS]relative[/GENERATED_LINKS][/CCM_SYSTEM]
to:
[CCM_SYSTEM][GENERATED_LINKS]absolute[/GENERATED_LINKS][/CCM_SYSTEM]
save the file and restart the Change service/process.
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Document Information
Modified date:
01 May 2020
UID
swg21591718