Question & Answer
Question
DOM: Is it possible to cancel orders in unreceived status?
Answer
As per design Order cannot be cancelled in "Unreceived" status. Attempt to cancel an orderline in such a status results in "Order cannot be modified in current status" error. Enabling the modification rules here does not help.
However, shortOrder API can be used here. It works much like canceling quantity with an exception that the quantity shorted goes to a "shorted" status and the ordered quantity does not decrease.
More details on shortOrder API can be found in the API documentation.
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
FAQ3098
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Document Information
Modified date:
16 June 2018
UID
swg21517341