Troubleshooting
Problem
When looking at the inventory on a device that has been discovered some inventory is missing.
For example interfaces up to a specific ifIndex have been discovered successfully but others beyond that ifIndex have not.
Symptom
When looking at the log file for the SNMP Helper, we see that it only discovers indexes up to a certain point.
When we walk the index with the Net-SNMP tool snmpwalk, we can retrieve the whole index.
However, we do have to run snmpwalk with the command line option -Cc to allow it to step over gaps in the index.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"SNMP Helper","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"4.x","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
29 June 2018
UID
ibm10715871