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Disconnected mode is not available with InfoSphere Data Architect 9.1.3 with floating license configuration

Troubleshooting


Problem

When configured to use a floating license server, InfoSphere Data Architect v9.1.3 does not work in disconnected mode. Steps that lead to the problem 1. The license server is available to InfoSphere Data Architect v9.1.3. 2. Launch InfoSphere Data Architect v9.1.3. 3. Open any workspace. 4. Create a data design project. 5. Close InfoSphere Data Architect v9.1.3. 6. The floating license server is made unavailable (for e.g. stopping the floating license server). 7. Launch InfoSphere Data Architect v9.1.3 again and open any workspace.

Symptom

Once the workspace opens, a license check is made automatically by the product and comes back with a dialog box stating that the ‘license key cannot be found’. Please see the image below.



The user will not be able to use the product further.

[{"Product":{"code":"SS9UM9","label":"IBM InfoSphere Data Architect"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.1.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

swg21974438

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