Troubleshooting
Problem
Attempts to delete an object failed with "Missing cache file for object name-version:type:instance" in IBM Rational Synergy.
Symptom
When you look in the log file you will see an error similar to the following:
Delete failed.
Missing cache file for object 'foo.doc~5.1:binary:1':
'/data/ccmdb/MyDatabase/st_root/cache/source/#56/123456'
'foo.doc' was not copied to the database due to IO error. ( (No
such file or directory))
Rebind failed to bind foo.doc~5.0:binary:1 under parent MyDir~1:
dir:9 in project MyProject,version.
Object version is a member of a project.
Unable to delete object from database: 'foo.doc~5.1:binary:1'Cause
The error is caused because the cache file should exist but is missing.
Diagnosing The Problem
Run 'ccm fs_check -v objectname'. This may return the following error:
$ ccm fs_check -v foo.doc~5.1:binary:1
.
1 objects specified for check.
.
SERIOUS: Cache file for non-static object foo.doc~5.1:binary:1 is
missing.
.
Cache file
path: /data/ccmdb/MyDatabase/st_root/cache/source/#56/123456
.
Status log:
.
Tue May 21 11:24:20 2013: Status set to 'working' by usera
.
Tue May 21 11:24:20 2013: Status set to 'visible' by usera
.
Skipping check for unused cache/archive files
.
SUMMARY:
.
1 object selected:
.
1 object was checked.
.
No archive information checks performed. If you try to reconcile the work area and update the database from the cache you may see the following:
Reconciling selected items:
foo.doc~5.1
Examining Work Area for conflicts...
1 Object(s) will be reconciled
Warning: Missing cache file for object 'foo.doc~5.1:binary:1': '/data/ccmdb/MyDatabase/st_root/cache/source/#56/123456'
1 Work Area conflict(s) found
Work Area files in conflict:
F:\ccm_wa\Synergy\Shared\BP\MyProject\MyProject\MyDir\foo.doc
Reconcile completed
Reconciling selected items:
foo.doc~5.1
Examining Work Area for conflicts...
1 Object(s) will be reconciled
Warning: Missing cache file for object 'foo.doc~5.1:binary:1': '/data/ccmdb/MyDatabase/st_root/cache/source/#56/123456'
1 Work Area conflict(s) found
Work Area files in conflict:
F:\ccm_wa\Synergy\Shared\BP\MyProject\MyProject\MyDir\foo.doc
Reconcile completed
Updating database with work area change(s)...
--- Begin Error Reporting ---
Operation failed; see Message View.
Found 0 object(s) with parallels during work area conflict resolution.
Creating version 5.2 of foo.doc~5.1:binary:1 ...
Derive from foo.doc~5.1:binary:1 failed.
Problems encountered updating the following object(s).
foo.doc~5.1:binary:1
Problems updating 1 object. See message log for details
Failed to update database with selected files
Failed to update the Database
--- End Error Reporting ---Resolving The Problem
To resolve the problem you need to restore or recreate the cache file.
Details on how to do this are described in Technote: 1626069: fs_check reports "SERIOUS: Cache file for non-static object ... is missing" in Rational Synergy
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Document Information
Modified date:
22 December 2020
UID
swg21640556