IBM Support

DataPower or API Connect VMWare OVA Deployment Fails

Troubleshooting


Problem

There is an issue deploying either DataPower or API Connect OVA to a VMWare environment.

Symptom

There are a few reasons that a deployment OVA can fail.  If the solutions in this document do not work to resolve your issue, open a case with IBM Support.

Cause

Problem 1: VMWare UI Issues detected with selected template. Details:" - 52:9:ELEMENT_ILLEGAL:Element "partition" is not allowed         
          1) extract the ova into a folder using 7zip

          2) in that new folder, open rel_apimgmt.ovf and comment out the lines:
cloudburst:partition ... <!-- <cloudburst:partition id="1" mount="/" ovf:required="false" type="encrypted"/> -->

          3) Put OVF + contents back into a result OVA file to deploy using this:
ovftool command: ovftool --skipManifestCheck --shaAlgorithm=SHA1 --targetType=OVA C:\data\APIConnect_Management_5.0.8.7iFix_20191009-0116_efaaaf9e3719_a69d539\rel_apimgmt.ovf c:\data\result.ova

Problem 2) VMWare UI 503 service unavailable (storage/upload might be a problem)
Problem 3) VMWare UI Unable to process template
  • If a remote URL is being used to deploy OVA, then avoid using '@' in the password
          
Problem 4) Deploy OVF Template Step 3 'select a resource' hangs on validating progress bar in HTML 5 client on ESX 6.5
  • Instead of Using VMWare WebUI HTML 5, use Flash vSphere Web Client.
  • Try a different browser, eg. from Chrome->FireFox, because of the same issues as noted in Problem #4

Document Location

Worldwide

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Document Information

Modified date:
12 August 2021

UID

ibm16450465