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Data modified in IBM Rational DOORS (Rich Client) is not being displayed in DOORS Web Access on hitting 'Refresh'

Question & Answer


Question

Why is the data modified in IBM Rational DOORS (rich client) not reflecting in DOORS Web Access on hitting the 'Refresh' button?

Cause

Users will face this issue, if the command to enable 'DCN' (Data Change Notifications) is not run against the DOORS database while configuring it with DOORS Web Access.

Answer

Perform the following instructions on the DOORS server machine in order to have the data changes reflect in DOORS Web Access on hitting the 'Refresh' option.

  1. Open a command prompt window and change the directory to DOORS install location (By default - C:\Program Files\Rational\DOORS\x.x\bin)
  2. Run the following command (after making appropriate modifications as per your setup)

    Note: DOORS server has to be restarted after running this command, hence please ensure there are no users logged into DOORS database while restarting the DB.


    dbadmin -data <port@DOORSserver> -P <DOORS_Server_Password> -dcnEnable -dcnBrokerUri "tcp://<brokermachinename>:61616" -dcnChannelName "dcn" –dwaProtocol <http/https> -dwaHost <DWAservername> –dwaPort <port>


    For example, the command should like the one shown below (for default installations of DWA) after the modifications.


    dbadmin -data 36677@localhost -P "" -dcnEnable -dcnBrokerUri "tcp://localhost:61616" -dcnChannelName "dcn" –dwaProtocol http -dwaHost localhost –dwaPort 8080

  3. Restart the DOORS Server machine and then restart all the components of DOORS Web Access.

    More information on DCN commands can be found in the 'Configuring the components for Communication' section under 'Installing Rational DOORS Web Access' in the DWA documentation (Link given below)

    http://publib.boulder.ibm.com/infocenter/doorshlp/v9/topic/com.ibm.rational.dwa.install.doc/topics/t_setupddbs.html?resultof=%22%64%63%6e%22%20

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"1.1;1.2;1.3;1.3.0.1;1.3.0.2;1.4;1.4.0.1;1.4.0.2;1.4.0.3;1.4.0.4;1.4.0.5;1.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":null,"Platform":[{"code":"","label":null}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
01 May 2020

UID

swg21605202