Troubleshooting
Problem
Cron job is failing with Password mismatch warning in log file for Legacy Multi Channel Selling (MCS)
Symptom
A cron job that is scheduled to run nightly seems to kick off each night, but it doesn't complete.
Error Message2010.06.11 08:35:56:822 Env/http-8001-1:WARN:BasicPasswordCredentialer
Password mismatch
2010.06.11 08:35:56:869
Env/http-8001-1:INFO:SessionMonitor END Session=MD5:9v+M+q6YwlK0TJtMc6E1wg==
Active Sessions: 0
2010.06.11 08:35:56:979
Env/http-8001-1:INFO:WrappingFilter END Request.
Session=MD5:9v+M+q6YwlK0TJtMc6E1wg== Mem=27158080/42729472/27158080 Thrds=15
alloc=0 sql=3/3/421 size=0
2010.06.11 08:35:56:979
Env/http-8001-1:INFO:TimingFilter $ SendOrdersToERPRequest took 1s, 16ms
2010.06.11 08:35:56:994 Env/Thread-11:INFO:MsgServiceImpl >>END: Post request
[messageType=SendOrdersToERPRequest] = 1276259756994
2010.06.11
08:35:56:994 Env/Thread-11:INFO:MsgServiceImpl <<BEGIN:Process response
[messageType=SendOrdersToERPRequest] = 1276259756994
at
com.comergent.dcm.cron.ApplicationCron.doCronWork(ApplicationCron.java:254)
at com.comergent.dcm.cron.ApplicationCron.service(ApplicationCron.java:67)
at com.comergent.dcm.cron.AbstractCronJob.run(AbstractCronJob.java:363)
at com.comergent.dcm.cron.RunQueue$RunRunnable.run(RunQueue.java:142)
Caused by: com.comergent.api.msgService.MsgServiceException: Received
Error reply
at
com.comergent.msgService.MsgServiceImpl.processResponse(MsgServiceImpl.java:176)
at
com.comergent.msgService.MsgServiceImpl.service(MsgServiceImpl.java:89)
at com.comergent.dcm.cron.ApplicationCron.process(ApplicationCron.java:135)
... 4 more
2010.06.11 08:35:56:994
Env/Thread-11:WARN:AbstractCronJob END Job: 202 Status: Failed
Resolving The Problem
The warning about the password mismatch was key to this resolution.
There had been a password change, but passwords entered the job scheduler have not been updated to match.
Historical Number
NFX9178
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Document Information
Modified date:
16 June 2018
UID
swg21559535