IBM Support

Creating Request for Enhancements for Netcool/OMNIbus products

Question & Answer


Question

How do you create enhancement requests for Netcool/OMNIbus products?

Cause

The developerworks website is sun set.

Answer


Netcool L3 will request an enhancement [RFE] when the feature required is outside the current product design or features.
The RFE (Request for Enhancement) is logged in a system provided and managed by the product managers for the Netcool product.
Create or use your existing IBM account on the IDEAS website.
Search the site to see if a similar RFE already exists before creating a specific enhancement.
Valid search results can be up voted, for low-priority requests.
Create a new IDEA for your specific requirements for escalation by your IBM account team.
General guidance:
Workspace
Cloud Pak for Watson AIOps

Searching:
Core: netcool omnibus
Probes: netcool omnibus probe
Gateways: netcool omnibus gateway
Use one or more keywords to refine search.
Use the same words in the request and title.

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"ARM Category":[{"code":"a8m500000008ZwPAAU","label":"Core Omnibus"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
16 September 2021

UID

ibm16489345