Troubleshooting
Problem
Creating a Health user with an 82 character name causes user sync to fail
Resolving The Problem
Manage with Health as an add-on
- Log in to Manage as admin user with the access of database configuration application
- Go to Database Configuration Application
- Filter the object name by PERSON, and find PERSONID from the attribute tab
- Increase the attribute length to 82 or as needed
- Turn on the admin mode and apply the database configuration change.
- Turn off the admin mode after the configuration steps are done
Health stand-alone
- Log in as Health admin user with the access of database configuration application
- Go to Database Configuration Application
- Filter the object name by PERSON, and find PERSONID from the attribute tab
- Increase the attribute length to 82 or as needed
- Turn on the admin mode and apply the database configuration change.
- Turn off the admin mode after the configuration steps are done
Document Location
Worldwide
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Document Information
Modified date:
27 July 2021
UID
ibm16474549