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Connectivity to collector fails with "Connection closed by foreign host" in IBM Security Guardium

Troubleshooting


Problem

The STAP is inactive in the collector. The ports required for connectivity between the collector and the database server has been verified to be open.

Cause

One of the most common causes is that STAP certification is enabled and the particular STAP is not added to the certified list.

Diagnosing The Problem

Navigate to STAP Certification in the Guardium Web Interface.

  • Version prior to v10: Administration Console/Tap Control/STAP Certification
  • Version v10: Manage > Activity Monitoring > S-TAP Certification

Prior to version 10 showing STAP certification not enabled




Version v10 showing STAP certification enabled

Resolving The Problem

  • If STAP verification is enabled, add the STAP to the list of certified STAPs
  • If STAP verification is not intended, but was accidentally enabled, remove STAP certification

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Document Information

Modified date:
16 June 2018

UID

swg21961087

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