IBM Support

Connect:Direct Browser in Control Center gets error: "There is an IO error: Return Code 712"

Troubleshooting


Problem

Connect:Direct Browser in Control Center gets error: "There is an IO error: Return Code 712" for the following functions: User Functions tab: "Select Process" and "Select Statistics" and Admin Functions tab: "Network Map", "Functional Authority" and "Proxy".

Cause

These functions write to a temporary file.  The path name generated erroneously included a file name instead of a valid directory name after a web server upgrade.

Resolving The Problem

Apply iFix03 for 6.1.2.1 from Fix Central that includes APAR IT32178

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.1.2.0;6.1.2.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
31 March 2020

UID

ibm16147939