Configuring automatic refresh of work orders for IBM Maximo Assist

Steps

1. Add a template to the MXAPIWODETAIL object structure.
   1. In the Object Structures application, open the MXIAPIWODETAIL object structure. 
   2. In the More actions menu, click Query template. 
   3. Add a template. 
      1. In the Template Name field, specify EMA. 
      2. In the Page Size field, specify 1. 
   4. Add the following values to the Query Template Attributes: 

      • actstart
        description
        description_longdescription
        owner
        rel$asset.assetnum*
        rel$asset.assettype*
        rel$asset.description*
        rel$asset.rel$classstructure.classificationid*
        rel$assignment.laborcode*
        rel$classstructure.classificationid*
        rel$failure.description*
        rel$failure.failurecode*
        rel$location.description*
        rel$location.location*
        reportdate
        schedstart
        status
        targstartdate
        wonum
        siteid
        rel$asset.siteid*
        rel$location.siteid*
        rel$woactivity.taskid*
        rel$woactivity.description*
2. Create a publish channel. 
   1. In the Publish Channels application, create a new publish channel. 
   2. In the Name field, specify MXINTEMA. 
   3. In the Object Structure field, specify MXAPIWODETAIL. 
   4. In the Template Name field, specify EMA. 
   5. Select the Publish JSON checkbox.
   6. Click Enable Event Listener. 
   7. Save the publish channel. 
3. Create an end point. 
   1. In the End Points application, create a new end point. 
   2. In the Name field, specify EMA. 
   3. In the Handler field, specify HTTP. 
   4. For headers, specify the following text. Replace variables with your values. 
      X-TENANT-ID:{tenant ID}
      X-API-KEY:{API key for document management}
      Content-Type: application/json
   5. For the HTTPMETHOD, specify POST. 
   6. For the URL, specify the following text. Replace the {collection ID} variable with your collection ID: https://ea-prod-cluster.us-south.containers.appdomain.cloud/api/v1/document-management/collections/{collection ID}/workorders/json
   7. Click Test. 
   8. Specify the following test data: 

      { "member": [ { "wonum": "1", "status": "OPEN" }, { "wonum": "2", "status": "CLOSE" } ] }
   9. Click Test. 
      
      If the response is {}, continue to step 4.
      
      If the response contains java.security.cert.CertificateException, complete the steps in the SSL Configuration for IoT Platform and Cloudant Database section of the Configuring the Watson IoT Platform for Maximo Asset Health Insights 7.6 article to add the Maximo Assist certificate. If the 'Received fatal alert: protocal_version' error occurs, complete the steps in the Configuring WebSphere Application Server to support TLS 1.2 for NIST SP 800-131 topic. After these steps are completed, restart the Maximo server and then repeat steps 3.7 - 3.9. 
4. Create an external system. 
   1. In the External Systems application, create a new external system. 
   2. In the Name field, specify EMA. 
   3. In the End Point field, specify EMA. 
   4. In the Outbound Sequential Queue field, specify borissquot.
   5. Select the Enabled checkbox.
   6. On the Publish Channels tab, click Select Channel and for MXINTEMA, select the Enabled checkbox. 
   7. Save the external system.