Question & Answer
Question
COM: Why does the getFulfillmentOptionsForLines API not always get called upon adding items to an order?
Answer
Version: COM v8.0
Problem statement:
In the Add Items
screens, when an item is added to the order, the getFulfillmentOptionsForLines
API is expected to be called as a part of a multiApi call. However, this API
does not always get called. Why is this so?
Solution:
1. The
getFulfillmentOptionsForLines API call needs the ShipTo information as input.
Through the COM application, it is possible to add items to an order before
entering the ShipTo information.
2. Even if the step of Customer
Selection is prior to the step of adding items, the user can 'Skip' the step of
Customer Selection.
3. In such a scenario, the
getFulfillmentOptionsForLines API would NOT get called at the time of adding
items to the order.
Historical Number
FAQ2862
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Document Information
Modified date:
16 June 2018
UID
swg21519899