Collections not available

If you are having trouble because collections you think should be available on a system are not being found and made available from PDI, check the following:

1) Check Authority settings for the user.

2) Are the collections available in the Manage Collections table?  

If not,  Rebuild Collection Table.

After rebuild, make sure you close the Investigate Data window and reopen it for the list of available collections to be refreshed.

3) Verify the configuration settings are doing what you expect:

A) Library is the library you are expecting and the same one selected in the PDI Collection selection Library field.

B) Database files are created during collection.  This creates the Collection Services database files (Type *CSFILE) required by PDI for viewing data.  Without this, only the *MGTCOL binary objects are available.  The database files are created from the *MGTCOL binary objects.

For further information, check this page on Collection Services collections.

C) Check that the Data Retention for Standard data is what you expect.  If set to 1 day for example, you will not be able to see any collections remaining in the configured library after they are 1 day old.

D) Check that Collection Services is Actively running (Status = "Started").

Collection Services Status: